Our goal is to make sure your NinjaReady purchases are satisfactory, and in case you experience any issues, we accept returns within 14 days for any reason (unless otherwise noted on the product page).

We request that you email us at customerservice[ at ] before starting a return so that we may assign you an authorization.

Returned items must be in original condition, including tags, booklets, and labels.


Refund will be issued to original payment method.

15% restocking fee will apply to some returns.

You will be responsible for return shipping costs of non-defective merchandise.


Food products (with the exception of sealed long-term food storage products), undergarments, products with downloadable content, and other items as noted on the product page cannot be returned for refund or store credit.

How long do returns take to process?

Return processing can take up to 2 weeks, at which point you should see the appropriate refund in your credit card account. If you have not received a refund after that time, please contact Customer Service at customerservice[ at ] for more information.